I am fucking Sparta.
I never lose.
Saturday, February 11, 2012
When FUJL's go too far
Im so pleased to announce that because this person has apologized and reverted her false negative feedback to a positive, I have removed the terrible photo I had of her up here but, I have decided to keep the blog up to teach these idiots a lesson.
Well, this has obviously been long overdue.
As many of you may know I have had a little trouble with a ridiculous website who the owner of , thinks it is her job to be the judge , jury & executioner of items being sold on the world wide web.
I do agree, that there are good points of her website, for instance if she calls out 'resellers' a term used by the artisan community meaning someone who buys mass produced factory items then pretends they are handmade and sells them.
Yes, I too dislike where the mass produced market and slave labor factories has lead this country to in general- lost jobs, housing losses, etc..
So, for the most part, I have no beef with that part of the website.
But what I do have a problem with is when she picks out actual handmade items just to belittle the seller. Her defense for doing it is that if you make it, and put it on the internet for sale , then you are asking for critiques. Sorry darling, you are dead wrong. If I entered art school and made things, then I would know they would be judged, or if I went on American Idol, then I go on knowing I will be judged.
When I make something with my own two hands, I don't understand how it gives you or anyone else the right the poke at it.
I have a policy in my store which clearly states "If you don't like it, don't' buy it".
I guess the problem is everybody needs a job, and this is hers. She makes money doing this.
She also has a boat load of followers. Who actually are pretty nasty people.
As it went:
She featured one of my handmade items on her site. It had a terrible description, I admit it.
Some of the posts were hysterical. I laughed at myself. But some posts were, wow, the lowest of the low. So I offered to throw down artistic talents with any of them, they didn't like that. They called me butt-hurt. So, because I pissed them off, some of them came to my store with malice intent to buy just to leave negative feedback. I reported them to Etsy. Those negative feedbacks were removed. All but one, because I couldn't at the time 'prove' the motive. So be it. I had 1 negative feedback. Then came the aftermath of being reported to Etsy for being a 'reseller' which Etsy does not allow. Etsy contacted me and wanted proof that I was not a reseller, to which I sent them photographs of my workshops, me casting gold and silver with a torch, etc... They then apologized and thanked me for being part of their handmade community.
This was almost a year ago.
Then shortly after that, that website featured one of my friends & dragged her through the virtual meat grinder. That really pissed me off & I actually ended up buying her item to keep the dogs away. Sticking up for the underdog has always been a part of who I am as a person.
I had told my brother about this insane-ness, and he took it upon himself to create a Facebook page that ridiculed the site & it's owner. Well, the site & it's owner got really butt-hurt, I'm talking snot bubbles in the corner butt-hurt... I guess what is good for the goose is NOT good for the gander?! So, from the facebook page a little phrase was dubbed about the followers -who are some of the nastiest vulgar people I have ever seen post some things in the first place. They were called fat ugly jealous losers. I believe, and from what I was told, it was a metaphor, because really, how can someone presume the physical state of someone else merely from online posts? So I had a little contest in my shop offering $15 credit to someone who could tell me what "fujl" stood for. Wow, did that pinch a nerve with some of those nasty vulgar people. Just when I though you couldn't get nastier & more vulgar, they proved me wrong. Dealing with that aftermath was a breeze, I just deleted all the hate mail. And soon after it died off...
For the past year, my sales had increased, business is booming then all of a sudden , I make a sale- to that one chick who left me the negative feedback ! At first I was apprehensive, like why the hell is she buying from me? All she did was buy something from me, just to leave negative feedback, did she all of a sudden start liking my stuff??
Well, I let the sale go thru, and she left a nice positive feedback. And that was about 6 months ago.
Just a few weeks ago," it"for lack of a better word, came back to buy more things from my shop. 3 items exactly.
I actually left her positive feedback while using the batch feedback tool.
Right after that, I received an email from her which was the biggest bunch of bullshit -directly after that initial email she sent I had someone do some checking up for me in which they found in some private forums on that website her intent to "get that bitch" meaning me of course because she was talking about how her shop still does not have 100% positive feedback due to me leaving her a negative the first time she tried to buy something- that feedback said:
I wont be bullied or harassed by you or anyone else that has nothing better to do with your time. DO NOT come back to my store. You have been reported.
___________________________________
And then the feedback she left for me was:
Seller canceled the transaction based on a personal issue with another seller after I had already paid her for the item.
__________________________________________
Now, didn't I clearly state to not come back to my store? And how would she know about the 'other' people if she wasn't in their group? - Well she did come back, with malice intent yet again.
After I sent her her 3 items , and after I sent positive, as I have already explained, here are the correspondences between her & I- oh she also made a paypal claim that the items were not the ones pictures. Well duh, you dumb bitch, you claimed those were lost from the bag & asked me to send you different ones. What a lying little bitch, I would love to slap her silly, anyhoot, without further ado, here are those convos:
I then sent her a direct email (not thru etsy) that read this: The part about the Ramen noodles was something one of my friends found in her forum posts complaining that I must be shilling to be able to have so many sales and that she is barely surviving and not getting any sales and living off of Ramen noodles... like that's my freaking fault!
10:34 AM (2 hours ago)  | | |||
First, you are a liar, and I can prove it.
Second, yes you did do this before , and I can prove it.
Third, yes you did plan it, and I can prove it.
Fourth, blah blah blah.... post wherever the hell you like..
Fifth, you are an idiot , anyone who says they are Christian and Christ-like, yet does the things you do is the biggest hypocrite . Jesus doesn't like hypocrites, nor does he like bullies.
Sixth, how dare you Presume to know me.
Seventh, you didnt get that fat off Ramen noodles.
Eight, DO NOT ever contact me again and stay the hell out of my stores- If i was so bad the first time around {dealing in witchcraft & whatever the hell else you think}, then why in the HELL would you come back to buy more stuff????
Oh, to give me negative feedback.
At this point I consider yours & mine business relationship has expired- and I will issue your measly 11 dollar refund when I retrieve the items you send back- which by the way, better be the EXACT same items I sent to you, and I have notified my post office that I will be receiving suspicious mail from a very sick person (yes, your name is now on a postal watch list) and I have no idea what it will contain- it cold contain jewelry, it could contain nothing, or it could contain something dangerous., so now till the 20th- thats the day paypal is requiring you to return the items - my po box is on lock down. NO mail will go into it and all packages will be opened in front of 2 postal clerks- videotaped. So I would think very wisely about what you send.
But in the end WWJD?
So, now at this point, i have sent all this evidence to etsy, and ask that they kindly remove the feedback left that was solely left with malicious intent. Here was there reply:
Hi Chy,
I'm sorry to hear that you are having difficulties with a specific buyer. Etsy does not have a "block buyer" function for our marketplace. However, we do offer sellers the option to refuse service to a buyer due to an extraordinary circumstance.
Etsy's policy regarding a seller refusing service to a buyer can be found in the DOs & DON'Ts of Etsy, in the Transactions section: http://www.etsy.com/help/
Regarding the feedback that was left for you, I truly understand your frustration with this situation, however, after careful consideration of our policies, I have concluded that this feedback does not qualify for removal. Etsy does not judge the outcome of feedback, or the experience of its author. Every member has a different perspective and taste. We do not believe that it is our place to judge that experience. We also cannot judge the fairness of feedback, or if the recipient deserves it.
Etsy does not revoke the feedback privilege from members unless it violates one of Etsy's feedback policies, which are very few and for extreme cases. You can read these policies here: http://www.etsy.com/help/
You may be able to use Kiss and Make Up, our feedback resolution tool, to change this feedback. This feature allows you to request that the author of the feedback change a neutral or negative rating to a positive rating. Both parties must agree to the Kiss and Make Up proposal for the feedback to be changed.
You can learn more about how to use Kiss and Make Up on our Help site:http://www.etsy.com/help/
I hope you and the other member are able to work this out!
Best,
Nick
Etsy Trust & Safety
http://www.etsy.com/policy/
Really Etsy? wow. It may be worth the $150 bucks my attorney wants to get that court order.
Subscribe to:
Posts (Atom)
